Car 2's Privacy Policy — Your Data, Our Responsibility

This Privacy Policy (hereinafter referred to as the "Policy") Car 2 This applies as part of the platform and operates in conjunction with our Terms & Conditions. By using Car 2's services — whether through our website, mobile version, or any other channel — you agree to this Privacy Policy.

Car 2 Takes your personal data extremely seriously. We believe that protecting privacy in the digital age is a fundamental ethical responsibility for any business. That's why we manage your information in accordance with international data protection standards.

While this policy is written in Bengali, Car 2 also publishes an English version. In the event of any interpretive conflict, the English version shall take precedence.

Specific types of information are collected on the car 2 platform to deliver services, manage accounts, and ensure security. We only collect data that is genuinely necessary for providing those services.

Car 2 collects information through several methods. Each is transparent and carried out with your consent.

• Directly Provided: Information you provide directly during registration, KYC form submission, or when contacting customer support.
• Automatically Collected: Information collected automatically through cookies, log files, and tracking technologies while you use the platform.
• From Third Parties: Necessary information received from payment processors, identity verification services, or legal authorities.
• Social Login: If you log in using a third-party account, limited information may be collected from that platform.

Only the minimum necessary data is collected in each case. car 2 never collects irrelevant or excessive information.

Car 2 Your personal information is used for the following purposes. Each purpose is specific and directly related to improving your experience with our services.

• Account Management: To complete registration, login, password reset, and account verification.
• Payment Processing: To process deposits, send withdrawals, and ensure the security of your transactions.
• Legal Compliance: To meet AML (Anti-Money Laundering) and KYC compliance requirements.
• Responsible Gaming: To detect unusual gaming behaviour and provide appropriate support where needed.
• Customer Support: To resolve your complaints and queries promptly and accurately.
• Relevant Offers: To show you relevant bonuses and offers based on your preferences and gaming history.
• Security Protection: To prevent fraud, hacking, and other cyber threats.
• Service Improvement: Using analytical data to further improve the platform experience.

Car 2 may share your information with third parties only in very limited circumstances and under strict conditions. We never sell or trade your data for commercial purposes.

• Payment Processors: Only the information necessary to process transactions with approved payment providers, including bKash, Nagad, and Rocket.
• KYC Provider: Licensed third-party providers for identity verification.
• Legal Authorities: To regulatory authorities in cases involving court orders, government investigations, or legal obligations.
• Technology Partners: Cloud storage, cybersecurity, or technology service providers who are bound by our privacy agreement.

Every third party is contractually required to comply with our privacy standards. No third party may use your data for their own purposes.

Car 2 uses cookies to keep the website running properly and to improve your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: To remember your language preferences, game settings, and more.
• Analytics Cookies: To understand which parts of the platform are most used and to improve our services.
• Performance Cookies: To monitor page load speeds and identify technical issues.

You can disable non-essential cookies through your browser settings. However, doing so may limit certain features of the platform.

Car 2 We use industry-leading technology and standards to protect your data. Our security framework provides multi-layered protection.

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): To add an extra layer of security to your account.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Regular Security Audits: Regular audits conducted by third-party cybersecurity experts.
• Data Masking: Sensitive information is displayed in masked form within the system.
• Access Controls: Staff can only access the information necessary for their specific role.

That said, 100% security on the internet cannot be guaranteed. It's equally important that you use a strong password and keep your login credentials confidential.

As a car 2 user, you have specific legal rights over your own data. We respect these rights and are here to help you exercise them.

• Right to Access: You can find out exactly what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your personal data under certain conditions.
• Right to Restrict Processing: You may request that the use of your data be restricted in certain circumstances.
• Right to Data Portability: You can receive your data in a structured, portable format.
• Right to Object: You can opt out of marketing communications at any time.

To exercise these rights support@car2.betEmail us at the address provided and we will respond within 30 business days. Please note that some data may not be deletable due to legal obligations.

Car 2 does not retain your data indefinitely. A specific retention period is set for each type of information.

Once the retention period ends, data is securely deleted or fully anonymized so you can no longer be identified.

For any questions, concerns, or complaints regarding this Privacy Policy, you can reach our Data Protection team directly.

We take every complaint seriously and work to resolve it promptly. Car 2's goal is to earn your trust — and keep it.